Heartland Office Furniture (“us”, “we”, or “our”) operates the heartlandofficefurniture.com website, referred to as the “Service”.

Here you will learn how we collect, use, and share personal information about our customers when you use our products and services.

We use your information to improve the quality of our services. When you use our services, you actually consent to the collection and use of your personal information in accordance with the provisions of this policy.

Unless a separate definition is provided in the Privacy Policy, all terms used in this document have the same meaning as mentioned in the Terms and Conditions section of the site.

Definitions

• Service: Service means the heartlandofficefurniture.com website.
• Personal Information: Personal information refers to any data relating to a living natural person and from which, directly or indirectly, that data or, by combination with other information available or accessible to us, enables the identification of that person.
• Usage Data: Usage Data includes information collected automatically as a result of your use of the Service or through its technical infrastructure, including but not limited to the duration of page views.
• Cookies: Cookies are small text files that are stored on your device, whether it is a computer or a mobile device.
• Data Controller: A data controller is a natural or legal person who, alone or jointly with others, determines the purposes and means of processing personal information.

For this Privacy Policy, we are referred to as the controller of your personal information.

• Data Processor (Service Providers): A data processor is a natural or legal person who processes personal data on behalf of the data controller.

We may use the services of third parties to increase the efficiency and optimize the processing processes.

• Data Subject (User): A data subject is any living natural person who uses our service and whose personal data is processed in this context.

Information Collection and Use

We collect and use various types of information from users to provide better services and improve the quality of our service. The purpose of this process is to improve your experience and make the service work more efficiently.

Types of Data Collected

Personal Data

To use our services, we may ask you to provide information that can be used to identify or contact you. This information, known as “personal data”, can include the following:

• Email address
• Name and surname
• Cookies and data related to how the service is used

We may use your personal data to send you newsletters, promotional notices, or marketing content. You can opt out of receiving these messages whenever you want; Just use the unsubscribe link or the instructions in the sent emails.

Usage Data

When you visit the service or access it through different devices, information is automatically sent by your browser or device. This data, called “Usage Data”, may include the following:

• IP address of the device
• Browser type and version
• Pages viewed on the Service
• Date and time of each visit
• The amount of time you spent on the pages
• Unique identifiers and other identifying information

When using the service via mobile, data such as device type, unique identifier, operating system, mobile browser type, and other technical information may also be collected.

Tracking & Cookies Data

We use cookies and similar tools to analyze user behaviour and improve service performance. Cookies are small files that contain information—sometimes with an anonymous identifier—that are stored on your device. In addition to cookies, we may use other techniques such as tags, scripts, and beacons to collect and analyze data.

You can set your browser to reject all cookies or to warn you when a cookie is being sent. However, please note that disabling cookies may cause some parts of the Service to not function properly.

Examples of cookies we use:

• Session cookies: for the main function of the service
• Preference Cookies: To save your settings and preferences
• Security Cookies: To maintain the security of users and the service

Use of Data

Heartland Office Furniture uses the information collected for various purposes to ensure your user experience is as good as possible. These include the following:

• To provide and manage the Services properly
• To notify you of any changes or updates to the Service
• To enable you to use the interactive features of the Service if you wish
• To support and respond to user requests
• To analyze data and collect useful information to improve the quality of the Services
• To monitor the extent and manner of use of the Service
• To identify, prevent, and resolve technical problems or errors
• To send you news, special offers, and information related to products, services, or events similar to the Services you have previously used or inquired about—unless you have indicated that you do not wish to receive these.

Legal Basis for Processing Personal Data Under GDPR

If you reside in the European Economic Area (EEA), the processing of your personal data is based on certain legal frameworks. The type of data we collect and the context in which the information is provided will determine the legal basis for processing.

Heartland Office Furniture may process your personal data in the following circumstances:

• To perform contractual obligations: When the provision of our services or the performance of our obligations requires access to your information.
• With your consent: When you have expressly consented to the processing of the information.
• Based on legitimate interests: Where processing is necessary for our legitimate interests, and these interests do not conflict with your rights and freedoms.
• To comply with legal obligations: When we are required to process the data to comply with a legal obligation or a regulation.

Retention of Data

Heartland Office Furniture will retain your personal data only for as long as is necessary to fulfill the purposes set out in this Privacy Policy. The company may retain and use your information as necessary to comply with legal obligations (for example, where applicable laws require us to retain data), resolve disputes, and enforce the provisions of our agreements and policies.

In addition, data about how you use the Service (Usage Data) may be stored for internal analytics. This type of data is typically retained for a shorter period of time, unless longer retention is required to enhance security, improve the performance of the Service, or comply with legal obligations.

Transfer of Data

Your information, including Personal Data, may be transferred to and stored on servers or systems located outside of your state, province, or country of residence. The data protection laws in these jurisdictions may differ from those in your country.

By providing your information and agreeing to this Privacy Policy, you consent to the transfer of data as set forth above.

Heartland Office Furniture will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Policy. No transfer of Personal Data will take place to an organization or a country unless there are adequate safeguards in place to protect the personal data and ensure its security.

Disclosure of Data

Disclosure to Legal Authorities

In some circumstances, Heartland Office Furniture may be required to disclose your personal data in accordance with legal requirements or in response to valid requests from government and judicial authorities – including courts or government agencies.

Legal Requirements

Heartland Office Furniture may disclose information in cases where it reasonably believes in good faith that disclosure of personal data is necessary. These cases include, but are not limited to, the following:

• Comply with legal obligations: When laws or regulations require us to provide or maintain information.
• Protect company rights and property: To defend Heartland Office Furniture’s assets, interests, or legal rights.
• Prevent or investigate violations: When there is a potential for illegal activity or abuse in connection with the Services.
• Protect the safety of users and the public: To protect the personal safety of users of the Service or others.
• Defence against legal liabilities: Where provision of data is necessary to prevent or defend against legal claims and liabilities.

Data Security

Keeping your information secure is of the utmost importance to Heartland Office Furniture. However, it should be noted that no method of transmission over the Internet or any method of electronic storage is 100% secure. We strive to protect your personal data using commercially acceptable standards and appropriate security measures, but we cannot guarantee absolute security.

Your Rights Under the General Data Protection Regulation (GDPR)

If you are a resident of the European Economic Area (EEA), you have several legal rights regarding the protection of your personal data. Heartland Office Furniture is committed to providing you with the necessary measures to enable you to correct, amend, delete, or restrict the processing of your personal data.

If you would like to be informed about the personal data stored in our systems or to request its deletion, you can contact us.

In certain cases, you have the following rights:

• Right to access, update, or delete data: Where possible, you can access, update, or request deletion of your information through your account settings. If you are unable to do so, you can ask our team for assistance
• Right to rectification: You have the right to have inaccurate or incomplete information about you rectified
• Right to object: You can object to our processing of your personal data.
• Right to restriction: You have the right to request that the processing of your personal data be restricted.
• Right to data portability: You have the right to receive a copy of your data in a structured, machine-readable, and commonly used format.
• Right to withdraw consent: Where the processing is based on your consent, you can withdraw this consent at any time.

Please note that in order to process some requests, your identity may be verified to prevent abuse.

In addition, if you have a concern about how your personal data is collected or used, you have the right to complain to the data protection authority in your country of residence within the EEA. For more information, you can contact your local data protection authority.

Service Providers

Heartland Office Furniture may use third-party companies and parties to facilitate the provision of its services, perform certain activities on our behalf, provide services related to the Service, or analyze how users use the Service.

These parties will have access to your personal data only on a need-to-know basis and are strictly prohibited from disclosing or using the information for purposes other than those specified.

Analytics

We may use third-party analytics tools and service providers to monitor and analyze how the Service is used.

Google Analytics

• Google Analytics is a web analytics tool provided by Google that collects and reports website traffic data. Google uses the collected data to monitor and analyze users’ use of the Service. Some of this data may be shared with other Google services and may also be used to personalize and target ads on its advertising network.
• For more information about Google’s data protection practices, please visit the company’s Privacy & Terms: https://policies.google.com/privacy?hl=en

Links to Other Sites

Our Service may contain links to websites or services that are not under our control. By selecting any link, you may be taken to a third-party website. We recommend that you read the privacy policy of each website before using it.

Heartland Office Furniture has no control over, and assumes no responsibility for, the content, privacy policies, or practices of third-party websites and services.

Children’s Privacy

Our Service is not designed or provided to anyone under the age of 18.

We do not knowingly collect personal information from anyone under the age of 18. If a parent or guardian becomes aware that their child has provided us with personal information, please contact us. If such a matter is confirmed, the necessary steps will be taken to delete the data from the servers.

Changes to This Privacy Policy

This Privacy Policy may be updated at different intervals. Any changes will be announced by publishing a new version of this policy on this page. It is recommended to periodically review this page to be informed of possible changes.

Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy, you can contact us. We consider accountability and transparency in the field of data protection to be among our top priorities.